Privacy Policy

Privacy Policy – Shrewd Business Solutions
Last Updated: 16-07-2025

At Shrewd Business Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your personal data when you interact with our website, services, or team members.

1. Scope of the Policy

This policy applies to:

  • Visitors of our website https://shrewdbs.com
  • Individuals interacting with us via forms, chat, email, or social platforms
  • Clients, prospects, vendors, and partners
  • Job applicants and employees
  • Any other individuals whose personal data we may process while offering our services

This policy does not cover third-party platforms linked from our website. We recommend reviewing their privacy policies separately.

2. Categories of Personal Data We Collect

a. Information You Provide Directly

  • Contact Info: Name, email address, phone number, company name
  • Professional Data: Job title, role, industry
  • Business Transactions: Billing information, service records
  • Communications: Support tickets, inquiries, feedback

b. Information Collected Automatically

  • Device Data: IP address, browser type, device info
  • Usage Patterns: Pages visited, time spent, clicks, and referring URLs
  • Cookies & Tracking: Session identifiers, preferences, analytics (see Section 6)

c. Third-Party Sources
We may receive data from:

  • Lead generation platforms
  • Publicly available databases
  • Social media platforms (when interacting with our brand)

3. Lawful Basis for Processing

  • Consent: e.g., newsletter subscriptions
  • Contractual Necessity: To deliver our services or respond to inquiries
  • Legitimate Interest: For marketing, business development, and analytics
  • Legal Obligation: To meet regulatory or legal requirements

4. Purpose of Data Use

  • Deliver our IT and digital services
  • Provide customer support and manage contracts
  • Communicate updates, offers, and product information
  • Analyze user behavior to improve our website and services
  • Ensure compliance and prevent fraud or misuse

5. Sharing of Personal Data

We may share data with:

  • Technology Providers: Hosting, cloud storage, CRM, and communication tools
  • Marketing & Analytics Partners: Google Analytics, LinkedIn Ads, etc.
  • Legal/Compliance Bodies: If required by law or legal process
  • Shrewd Affiliates or Partners: For service delivery or internal reporting
  • Business Transactions: In mergers, acquisitions, or restructuring

All service providers are bound by confidentiality and data protection obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Maintain website functionality
  • Analyze traffic and improve performance
  • Personalize user experiences and content
  • Remember login and form preferences

You can manage or disable cookies in your browser settings. Disabling them may limit site functionality.

7. International Data Transfers

Your personal data may be stored or processed in other countries. We ensure compliance.

8. Data Retention

We retain your personal information only as long as necessary for:

  • Providing services
  • Meeting contractual or legal requirements
  • Protecting against disputes or fraud

Once data is no longer needed, it is securely deleted or anonymized.

9. Security Measures

To protect your data, we implement:

  • SSL encryption and secure data storage
  • Access control based on roles
  • Routine security audits and backups
  • Employee privacy training

Despite best efforts, no system is 100% secure. Please notify us immediately if you suspect a data breach.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate or outdated data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Data portability (receive a copy in structured format)
  • File complaints with a privacy authority

To exercise your rights, contact: [email protected]

11. Children"s Privacy

Our services are not intended for children. We do not knowingly collect data from minors. If we learn we"ve collected data from a child, we will delete it promptly.

12. Updates to This Policy

This policy may change over time. We will update the "Last Updated" date and notify users of significant changes via email or our website.

13. Contact & Grievance Redressal

For questions, concerns, or complaints, contact:

Shrewd Business Solutions

📧 Email: [email protected]

🌐 Website: https://shrewdbs.com

📍 Address:
NO.175, Chandragiri Building 2nd Floor,
Avaram Playam RD, New Sidhapudur,
Coimbatore, Tamil Nadu - 641044

📞 Phone: +91 99528 44699